At Urban Ochre, we respect your privacy and are committed to protecting the personal information you share with us while using UrbanOchre.com.
This Privacy Policy explains how we collect, use, and protect your information.
- Information We Collect
We may collect information such as:
Name
Phone number
Email address
Billing and delivery address
Order details
Payment-related transaction information
Website usage information
We may also collect information automatically through cookies and analytics tools.
- How We Use Your Information
Your information may be used to:
Process and manage orders
Provide customer support
Communicate order and account updates
Improve our website and services
Prevent fraudulent transactions
Send offers or promotional communications where permitted
3. Payment Information
Payments made on UrbanOchre.com may be processed through secure third-party payment gateways.
Urban Ochre does not normally store complete debit card, credit card, UPI PIN, or other sensitive payment credentials.
- Sharing of Information
We may share necessary information with trusted third-party service providers such as:
Payment gateways
Website and technology providers
Analytics providers
Customer-support platforms
Other service providers required to fulfil your order
We do not sell your personal information to third parties.
- Cookies
UrbanOchre.com may use cookies to improve your browsing experience, understand website usage, remember preferences, and support relevant marketing activities.
You may manage cookies through your browser settings.
- Marketing Communications
If you opt in or where otherwise permitted by law, we may send promotional messages, offers, or product updates through email, SMS, WhatsApp, or other communication channels.
You may opt out of promotional communications at any time.
- Data Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure.
However, no online platform or electronic transmission method can be guaranteed to be completely secure.
- Third-Party Links
Our website may contain links to third-party websites or services.
Urban Ochre is not responsible for the privacy practices or content of independent third-party websites.
- Your Rights
Subject to applicable law, you may contact us to request correction, updating, or deletion of certain personal information held by us.
Some information may need to be retained where required for legal, accounting, fraud-prevention, or legitimate business purposes.
- Changes to This Policy
Urban Ochre may update this Privacy Policy from time to time.
Any updated version will be published on UrbanOchre.com with the latest effective date.
Contact Us
For questions regarding this Privacy Policy or your personal information, contact:
Urban Ochre
📧 theurbanochre@gmail.com
Last Updated: September 2026